Shipping policy
At Maradd General Trading, we’ve partnered with Aramex, one of the region’s leading logistics providers, to ensure fast, secure, and reliable delivery across the UAE and worldwide.
Domestic Shipping – Within the UAE
• Processing Time: Orders are processed within 1–2 business days.
• Delivery Time: Aramex delivers within 1–2 business days after dispatch.
International Shipping
Delivery within 3–10 business days depending on destination.
• Customs & Duties: Maradd is responsible for any applicable taxes or import duties.
• All international shipments are handled by Aramex’s Export Express and include tracking.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. Track your order anytime on www.aramex.com or through our website’s tracking page.
Delivery Delays & Exceptions
Delivery times are estimates and may be affected by factors such as public holidays, customs clearance (for international orders), or incomplete address information. We will notify you in case of unexpected delays.
Incorrect Address or Failed Delivery
Please ensure your address and contact details are accurate. We are not responsible for delays or lost packages due to incorrect or incomplete address information.
For any questions or support related to your shipment, please contact us at:
- +971 50 314 3396