Refund policy

 

 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@maradd.com. Please note that returns will need to be checked with our team within 7 working days.

You can always contact us for any return question at contact@maradd.com.

 

Damages and issues

 
Please inspect your order upon delivery and contact us immediately if you receive a defective, damaged, or incorrect item.

 

Exchanges

 
If you wish to exchange an item, please contact our customer support team. We’ll be happy to assist you

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@maradd.com.